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Race Management & Timing
Every detail earns its place.
We run about five chip-timed 5Ks a year of our own, which means every process here was tested on a course before it was sold to anyone. Nothing in the plan is there for show.
01 Race planning
Pillar One
Race planning.
The work that decides whether race morning is calm or frantic happens long before it, in a room with a map and a permit calendar.
- Course design on Trinity Trails, Trinity Park, Panther Island or your own site, with course measurement on request
- City permits, park reservations and police coordination filed on the real deadlines, not the optimistic ones
- Help lining up the insurance and waiver paperwork your partner nonprofit asks for
- Budget model with registration breakeven, so you know the number that pays for the event
- Volunteer plan by position, with the count each station actually needs
- Contingency: weather hold, course cut, medical escalation, all written before anyone needs them
02 Registration setup
Pillar Two
Registration setup.
Your RunSignUp page is the first thing a runner sees. It should load fast, price clearly and never ask a question you will not use.
- RunSignUp event build: pricing tiers, early-bird windows, team and family registration
- Shirt size and age-group capture wired to the report your shirt vendor actually wants
- Discount codes for sponsors, partner staff and returning runners
- Automated confirmation and reminder emails on a sane schedule, never at two in the morning
- Donation add-on that routes straight to your nonprofit partner
- Live registration dashboard, so you are never guessing how many shirts to order
03 Race-day operations
Pillar Three
Race-day operations.
We run the day. You run the race. Our crew is on site before the sun and stays until the last cone is in the trailer.
- Start and finish build: arch, chute, mats, fencing, signage, sound
- Course marshals briefed by position, with a radio and a written call sheet
- Water stations stocked, staffed and sited where the field actually needs them
- Announcer, national anthem cue, corral management and the horn
- Medical and sweep vehicle coordination with a named escalation contact
- Full teardown and site restoration, because the park permit renews on that
04 Chip timing and results
Pillar Four
Chip timing & results.
Results in seconds, not days. The chip is already on the bib, the mats read every runner, and the board is live before the awards table is set.
- RFID chip timing on every bib
- Start and finish mats, split mats where the course calls for them, and backup equipment on race day
- Live results kiosk at the finish and a public results page on RaceResult
- Finisher text message with place, chip time and pace
- Age-group and overall awards calculated before the last runner is in
- Official results shared with you and your nonprofit partner after the race
On The Ground
What the crew actually does.
Build, before light
Packet pickup
Scoring, live
Water and cones
Course marshal
Water station
Demo imagery.
The Process
How a race with RUNROO runs.
Permits and course approvals set the pace, so the earlier you start the conversation the more of this you get. Timing-only moves faster.
Before the horn
The horn
After the finish
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Conversation
Thirty minutes on what the event is for, who it benefits, and how many runners you honestly expect. No proposal until we both know that.
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Scope and quote
A written scope with the line items, the volunteer count you need to supply, and a fixed price. Nonprofit rates are quoted plainly, not negotiated later.
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Course and permits
We walk the course with you and work through the permits, so the map and the plan end up in one place.
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Registration live
RunSignUp goes live with your branding, pricing and donation add-on. Marketing assets and a shareable course preview come with it.
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Race week
Packet pickup, volunteer briefings, final counts, equipment load. Your only job that week is telling people to show up.
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Race day and after
We build at dawn, run the day, and follow up with results and a debrief while it is still fresh enough to matter.
Mile two
Every finisher
Stroller division
Nonprofit Partners
Most of what we time is somebody's fundraiser. Nonprofit partners get a reduced management rate, a donation add-on built into registration, and a results file formatted for the report your board is going to ask for. If your event exists to raise money, the timing bill should not be the reason it raises less.
Timing Only
Already have a race and a crew, and just need the clock to be right? We do timing-only engagements: mats, chips, live results, text messages and the official results. You keep the rest of the day. It is the same equipment and the same people, scoped smaller.
The mat
The text
Awards
Questions
Before you ask us.
How far ahead should we book?
The earlier the better, and the honest answer is that we cannot give you a single number. Permits, park reservations and course approvals are the long pole, and every city and venue moves at its own pace. Start the conversation as soon as a date is in mind, even if nothing else is decided, and we will tell you straight away whether that date is realistic for what you want.
Timing-only engagements can move considerably faster, because there is no permit chain to wait on. If you are late and worried, call anyway. We would rather tell you honestly what has to be simplified than have you find out in race week.
What does it cost?
It depends on field size, course complexity and whether you want full management or timing only. A 300-runner chip-timed 5K on an already-permitted trail is a very different number from a first-year downtown race with rolling road closures. We quote fixed prices in writing, with nonprofit rates stated up front rather than discovered in negotiation.
Do we have to use RunSignUp?
No, but it is what we know best and what our timing pipeline is wired to. If your organization already runs registration somewhere else we will work with it, and we will tell you where that costs you time on race morning.
How many volunteers do we need to supply?
Roughly one volunteer per twenty runners for a 5K, weighted toward the course. Our crew handles the start, finish, timing and announcing. Your people handle packet pickup, water stations, course marshaling and the finish festival. You get the position-by-position count in the scope, not a vague ask.
What happens if the weather turns?
If weather forces a hold, we move the field to shelter, send a text to every registered runner, and restart when it clears. The weather plan for each race is agreed with you in advance.
Can you time something that is not a road 5K?
Yes. Trail races, 10Ks, corporate challenges, school fun runs and multi-wave charity walks all read the same to an RFID mat. Anything with a defined start and finish line we can time. Tell us the course and we will tell you where the mats go.
Let's Talk
We run the day. You run the race.
Tell us the date, the city and roughly how many runners. We will come back with a scope and a number.